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AI & AUTOMATION / EMPLOYEE WELLNESS

Wellness AI Assistant.

A retrieval-based assistant helping employees navigate company wellness benefits and launch relevant platform scenarios.

SECTOR

Employee wellness

LOCATION

Europe

FOCUS

RAG & Conversational Interface

DELIVERY

Founder’s freelance project

Archived conceptual artwork for a corporate wellness assistant
Conceptual project illustration. Client interface and data are not shown.

01 / THE CHALLENGE

The problem worth solving.

Help employees find applicable benefits through supportive, policy-grounded conversations.

What the system needed to do

  • Ground answers in the relevant company's policies
  • Navigate to surveys, programs, and platform widgets
  • Support focused conversation threads and multiple languages

The real-world constraints

  • Different benefit packages and insurance rules across companies
  • Keeping personal context separate from shared knowledge
  • Avoiding diagnoses and medical advice while escalating urgent concerns

02 / THE SOLUTION

How it came together.

An orchestration layer identifies intent, retrieves relevant knowledge from a vector database, and offers structured scenarios. Guardrails limit unsupported answers and health advice; focused sub-conversations keep longer flows organized.

Identify the employee's question and company context.

Explore the architecture. This is an explanatory diagram, not a live production system.

03 / THE OUTCOME

What the work delivered.

  • Policy-grounded answers and benefits navigation
  • Structured scenario and widget entry points
  • Explicit boundaries around health-related guidance

YOUR NEXT CHAPTER

Something great
starts with a conversation.

Bring one repetitive process. We’ll discuss the time it takes, what could be automated, and the next step that fits your business.

30 minutes. One workflow. No obligation.